Return & Exchange Policy

We want you to love your gear! If you're not satisfied, we’re here to help.

1. Returns

To be eligible for a return:

• The item must be in its original, unused condition
• Must be returned within 30 days of delivery
• Must include all original packaging and tags

Custom color selections are not eligible for return.
To initiate a return, please email us at kurt@kadeoutdoors.com with your order number and reason for return. Once approved, we’ll send return instructions.

2. Exchanges

Need a different size or standard color? Exchanges are accepted within the same 30-day window, provided the item is unused and in original condition.
Custom color items are not eligible for exchange.
Email kurt@kadeoutdoors.com to request an exchange.

3. Refunds

Once your return is received and inspected, we’ll notify you of approval. If approved, a refund will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the return is due to a damaged or incorrect item.

4. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 7 days of delivery at kurt@kadeoutdoors.com and include photos. We’ll make it right.